Return And exchange

We wish to notify you that all return / exchange / refund of all items has to be done within 7 days from date of receive.

All return / exchange / refund items should be unused and in complete original packaging box.

Requirements for Returns:

  • Must include a valid original purchase order number from www.spigen.com.sg. Purchases made outside of our website must contact respective seller for returns.
  • Returned products must be in their original packaging without any missing contents.
  • Returned products not in their original packaging with missing contents are subject to a minimum S$5 restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.
  • Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.

*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. We are not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.

*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase and the order will be refunded accordingly.

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